Each Worldnow client receives the support of a dedicated Client Services Manager who acts as a “front-line” day-to-day contact for each site and the group. Worldnow’s Client Services team manages the site launch process and provide in-market training and ongoing consulting services to news, sales and promotion staffs. Our customized and flexible in-market training process allows sites to quickly and seamlessly transition, while our ongoing support ensures your success on the Worldnow platform.
In addition, Worldnow’s Client Services team provides sites with regular consulting support on audience development, site reviews, strategies for driving site traffic, SEO, and best practices for enhancing the user experience and creating powerful online promotions. Additionally, Worldnow hosts regular training webinars covering site publishing and management best practices, platform and video producer training, DFP training and sales best practices. These webinars are designed to educate clients on a range of topics as well as provide ideas on how to implement them. Each Client Services Manager works on specific tactical ways to apply best practice principles to each of their clients’ sites. Webinars include the following: